Buncombe County Detention Facility

The Detention Facility is made up of the main jail facility and a jail annex, which together have a total housing capacity of 524 inmates. Our facility requires 160 staff, working in shifts, to operate in full and to provide food and care for the inmates. We house an average of 430 inmates daily.

All individuals who are charged by local law enforcement agencies in Buncombe County are brought to the detention facility on a pre-trial basis, meaning they will wait for their court date(s) at our facility. Inmates are processed and released 24-hours a day upon instruction of the judicial system.

Major Jill Banks is our Detention Facility Administrator. Captain Jeffrey Littrell and Captain Vivian Bacote along with two Executive Lieutenants, four Shift Lieutenants, and 18 Sergeants help to maintain a standard of safety and cleanliness at the Buncombe County Detention Facility.

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Visitation Rules

Visitation appointments are made by the visitor. On site visitations are Tuesday and Thursday 9:00am till 10:30am and 6:45pm till 7:45pm. Visits are in 20 minute intervals and must be scheduled 24 hours in advance. First-time visits can be arranged at the Detention Facility Front Desk at (828) 250-4610 or (828) 250-4557. Additional visits can be scheduled here, for your convenience.

You may set up a iWebVisit account here: Visit www.iwebvisit.com

Inmate receive mail through TextBehind. TextBehind does not charge the sender any cost for processing physical letters on behalf of the correctional facility.

To send physical letters, you must address your letters as follows:

Please note that the sender’s full name (First and Last) and complete address are required.

Inmate’s Full Name – Inmate’s ID Number
Correctional Institution’s Complete Name, STATE [DO NOT Abbreviate]
P.O. Box 247
Phoenix, MD 21131

Visitors must have valid state or federal ID card or driver's license. All identification must contain bearer's photograph.

Minors fifteen (15) years old, or younger, do not need identification when a parent or legal guardian accompanies them.

Adults sixteen (16) years old, or older, must have proper identification to visit.

Children may not be left unattended at any time.

No purses, female wallets, bags, pocket knives, weapons, cellular phones, radios, cameras, pens, pencils, paper, tobacco items, matches, lighters, pictures, nail clippers, nail files, sharp items, or recording devices of any kind are allowed.

No items may be left unattended in the lobby area.

A visit may consist of one adult and one child.

Inappropriate behavior including but not limited to abusive language or use of obscenities will immediately end your visit.

You and the inmate must remain fully clothed at all times.

Phone Calls

Inmates may use the phones to make calls during any free time for the housing unit they are assigned. The calls are not collect. You must have an account set up for your phone or have funds deposited for the inmate to use for phone calls. Purchase phone time online by visiting https://www.paytel.com

Buncombe County Detention Center